Inbox conversation detail with messages

Add MCP server to your AI tool

Allow AI tools and LLMs to interact with the API documentation portal through MCP.

MCP server URL


        
          
            https://api.documentation.omnicado.com/mcp

Standard setup for AI tools providing an mcp.json file

{
  "omnicado MCP server": {
    "url": "https://api.documentation.omnicado.com/mcp"
  }
}

GET /inbox/tickets/{ticketId}

Omnicado token based scheme

Path parameters

ticketId integer Required

Responses

200 application/json

Ticket with its messages, oldest first
Hide response attributes Show response attributes object
- id integer
- mailboxId integer
- source string
  
  Values are allegro_messaging, allegro_issue, or kaufland_ticket.
- status string
  
  Values are open, waiting_for_seller, waiting_for_buyer, closed, accepted, or rejected.
- remoteId string
  
  Conversation ID on the marketplace
- subject string | null
- buyerLogin string | null
- orderId integer | null
  
  Omnicado order ID, when the conversation is paired with an order
- remoteOrderId string | null
- isRead boolean
- lastMessageAt string(date-time) | null
- replyDueAt string(date-time) | null
- lastReplyError string | null
  
  Why the last reply was refused by the marketplace; cleared after a successful reply
- lastReplyErrorAt string(date-time) | null
- messages array[object]
  
  Hide messages attributes Show messages attributes object
  
  id integer
  
  authorRole string
  
  Values are buyer, seller, admin, fulfillment, or system.
  
  authorLogin string | null
  
  text string
  
  createdAt string(date-time)
  
  attachments array[object]
  
  Hide attachments attributes Show attachments attributes object
  
  fileName string
  
  mimeType string | null
  
  fileSize integer | null
404

Ticket not found

GET /inbox/tickets/{ticketId}

curl \
 --request GET 'api.services.omnicado.com/api/v2/inbox/tickets/{ticketId}' \
 --header "X-OMNICADO-TOKEN: $API_KEY"

Response examples (200)

{
  "id": 4521,
  "mailboxId": 727,
  "source": "allegro_messaging",
  "status": "open",
  "remoteId": "string",
  "subject": "string",
  "buyerLogin": "string",
  "orderId": 42,
  "remoteOrderId": "string",
  "isRead": true,
  "lastMessageAt": "2026-05-04T09:42:00Z",
  "replyDueAt": "2026-05-04T09:42:00Z",
  "lastReplyError": "string",
  "lastReplyErrorAt": "2026-05-04T09:42:00Z",
  "messages": [
    {
      "id": 42,
      "authorRole": "buyer",
      "authorLogin": "string",
      "text": "string",
      "createdAt": "2026-05-04T09:42:00Z",
      "attachments": [
        {
          "fileName": "string",
          "mimeType": "string",
          "fileSize": 42
        }
      ]
    }
  ]
}