Reply to an inbox conversation

Add MCP server to your AI tool

Allow AI tools and LLMs to interact with the API documentation portal through MCP.

MCP server URL

https://api.documentation.omnicado.com/mcp

Standard setup for AI tools providing an mcp.json file

mcp.json 
{
  "omnicado MCP server": {
    "url": "https://api.documentation.omnicado.com/mcp"
  }
}
Close
POST /inbox/tickets/{ticketId}/reply
Omnicado token based scheme

Queues a reply to the buyer. The message is sent to the marketplace asynchronously; once sent it appears in the ticket's messages. If the marketplace refuses it, lastReplyError and lastReplyErrorAt are set on the ticket detail.

Path parameters

  • ticketId integer Required
application/json

Body Required

  • text string Required

Responses

  • 202 application/json

    Reply queued for sending

    Hide response attributes Show response attributes object
    • status string
    • ticketId integer
  • 400

    Malformed JSON or empty text

  • 404

    Ticket not found

  • 405

    Only POST is allowed

  • 409

    Ticket is closed

POST /inbox/tickets/{ticketId}/reply 
curl \
 --request POST 'api.services.omnicado.com/api/v2/inbox/tickets/{ticketId}/reply' \
 --header "X-OMNICADO-TOKEN: $API_KEY" \
 --header "Content-Type: application/json" \
 --data '{
  "text": "Dobrý den, zásilka odejde zítra."
}'
Request examples 
{
  "text": "Dobrý den, zásilka odejde zítra."
}
Response examples (202) 
{
  "status": "queued",
  "ticketId": 4521
}